Free in-home measure and quote - PGT, CGI and CWS impact lines compared on your actual openings, style by style
CGI Impact Windows & Doors in Boca Raton: What to Know First
We provide independent CGI impact windows & doors service in Boca Raton, with most jobs quoted on the first visit and completed within two business days once parts arrive. A written price is delivered before any work starts - Haven Clause 1 - and the measured survey you keep is the same document that governs the final invoice. This page is for homeowners who already own CGI impact-rated windows or doors and need repair, replacement, or an honest assessment of whether the unit can be saved. Call (561) 200-8592 to schedule your free estimate.
How CGI Products Fail - and How We Fix Them
- Sentinel by CGI horizontal rollers with seized tandem rollers. The stainless tandem roller assembly in this series collects salt and calcium from Boca Raton’s coastal air, particularly in oceanfront condos along A1A. The sash drags, the lock misaligns, and homeowners force it until the keeper bends. We replace with OEM tandem rollers or a marine-grade equivalent, realign the sash to the original sightline, and lubricate with a synthetic grease that won’t wash out in the first summer storm.
- Sparta single-hung balance shoe fracture. The nylon balance shoe in older Sparta units fatigues after repeated heat cycling - Boca Raton’s attic-frame temperatures regularly top 140°F, and the thermal stress concentrates at the shoe’s pivot pin hole. The sash drops or tilts unexpectedly. We stock the OEM shoe and the alternate pulley-style retrofit kit; which we use depends on whether the jamb liner is still square, which we check with a framing square before quoting.
- Impact-rated fixed picture windows with seal failure (fogging between lites). CGI’s impact glass packages use a polyvinyl butyral (PVB) interlayer that outlasts the insulated glass unit (IGU) edge seal in many installations. The fogging is cosmetic at first, but the failed seal breaches the argon fill and degrades the U-factor. We measure the IGU precisely, order a replacement from the original fabricator when possible, and document the SHGC and visible transmittance so the new unit matches the original performance label.
- WinGuard vinyl impact windows with warped sash frames. The multi-chambered vinyl profile in WinGuard can thermally distort when dark exterior colors absorb afternoon sun on west-facing elevations - common in Boca Raton’s Royal Palm Yacht & Country Club and Boca West properties. The warp prevents proper lock engagement and compresses the weatherstrip. We assess whether the sash is field-replaceable or if the full frame has racked; if the latter, we quote a complete replacement with a lighter exterior color or a heat-reflective lamination.
- Impact door hinge-side frame cracking at the fastener cluster. CGI entry doors in coastal Boca Raton see repeated wind-load cycling; the concentrated stress at the upper hinge fasteners can propagate a crack in the reinforced frame. This is not a door replacement - it’s a frame repair with a backer plate, structural epoxy, and re-fastening into virgin substrate. We pull the permit when required by Boca Raton’s building department and document the repair with photos for your record and any future insurance claim.
Our CGI Impact Windows & Doors Process

- 1
Measured survey. We record every rough opening dimension, squareness, and plumb with a laser and a story pole - the same tools Sonia Raman learned at Los Angeles Trade-Technical College. You keep the survey sheet.
- 2
Diagnosis with parts identification. We identify the CGI series, the vintage, and whether the part is still manufactured. If OEM is discontinued, we specify the quality aftermarket equivalent and explain the trade-off before you decide.
- 3
Written quote. The price is fixed to the survey. No change orders. No “we found more once we opened it up.” Measure it twice, write it down, then we can talk price.
- 4
Repair or replacement. Our background-checked, uniformed technicians arrive with license numbers visible. They work to the Haven Standard: verified crews, evidence on every job, no surprises.
- 5
Testing and documentation. Every impact unit is operated through full travel, locks are cycled, and we verify the weatherstrip compression. You receive a photo record of the completed work and the 365-Day Done Right Promise in writing.
- 6
Cleanup and closeout. We haul debris, protect your floors during the job, and leave the work area as we found it. The invoice matches the quote - Haven Clause 1 again.
Before
AfterWhat CGI Impact Windows & Doors Costs in Boca Raton
| Service | Typical Range | What Moves the Price |
|---|---|---|
| CGI balance shoe / roller replacement (single-hung or horizontal roller) | $180 - $340 | Sash size, access difficulty, OEM vs. aftermarket part |
| CGI IGU replacement (impact-rated insulated glass unit) | $420 - $780 | Glass dimensions, low-E coating match, argon fill, lift requirements |
| CGI sash replacement (vinyl or aluminum) | $560 - $1,200 | Series, color match, screen inclusion |
| CGI full-frame impact window replacement | $1,400 - $2,800 | Opening size, impact rating required, stucco or siding repair scope |
| CGI impact entry door repair (frame crack, hinge rebuild) | $380 - $720 | Structural repair extent, permit required, hardware replacement |
These ranges reflect what we see in Boca Raton’s market - coastal exposure, HOA requirements, and the higher labor rates that come with proper insurance and documented crews. The only way to get your exact price is a measured survey of your specific opening. Call (561) 200-8592 to schedule your free estimate.
Why Boca Raton Homeowners Call Sightline Windows & Doors Boca Raton for CGI Work

We are independently owned and operated under the Haven Standard, not a franchise, and we have completed more than 18,000 window and door installations since 2012 - every one with a written price before work started and a documented photo record when finished. Our technicians are background-checked, uniformed, and carry license numbers; the person at your door is the person on the record - Haven Clause 3.
We carry eight manufacturer lines - PGT, CGI, CWS, ES Windows, ECO Window Systems, Mr-Glass, Therma-Tru, and ViewLux - so if your CGI unit is discontinued or a different brand better suits your opening’s performance requirements, we can specify it without bias. Our 365-Day Done Right Promise is written into every job, not offered as a courtesy. And if you have a competitor’s written estimate, we will review it at no charge - our Free Second Opinion.
Live phone coverage is available 24/7. A real person answers.
FAQs
CGI’s warranty covers manufacturing defects, not field repairs performed by unauthorized parties. As an independent CGI service provider, we use OEM parts when available and document every repair with photos and part numbers so you have a record if a warranty claim arises later. For units still under CGI’s original warranty, we can assess whether the issue is a defect (covered) or wear (not covered) before you decide how to proceed. Call (561) 200-8592 for an exact quote - estimates are free.
OEM parts from CGI’s Florida distribution typically arrive in 3-5 business days; common wear items like balance shoes and rollers we stock locally. Discontinued series may require a custom fabrication or a quality aftermarket equivalent, which we discuss with you before ordering. Call (561) 200-8592 for an exact quote - estimates are free.
Repair makes sense when the frame is square, the glass package is intact, and the failed component is replaceable - typically rollers, balances, locks, and IGU seal failures. Full replacement is the better investment when the frame has warped, the series is discontinued with no parts path, or the energy performance no longer meets current Florida code. We make this assessment on site and put both options in writing. Call (561) 200-8592 for an exact quote - estimates are free.
CGI maintains color formulations for current series, and we order factory-matched finishes for replacements. Older or discontinued colors may require a custom color match; we send a sample to our finisher and confirm the match before production. The cost difference, if any, is named in the written quote. Call (561) 200-8592 for an exact quote - estimates are free.
We pull permits for any work that alters the structural or impact-rated envelope of the opening, which Boca Raton’s building department requires for most replacements and some repairs. The permit cost and inspection scheduling are included in your written quote - no surprise fees at closeout. We pass every inspection and document it in your photo record. Call (561) 200-8592 for an exact quote - estimates are free.
Written by Sonia Raman, Owner, Sightline Windows & Doors Boca Raton at Sightline Windows & Doors Boca Raton, serving Boca Raton and nearby areas.










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