Free in-home measure and quote - PGT, CGI and CWS impact lines compared on your actual openings, style by style
Why Boca Raton Homeowners Choose CWS Windows & Doors
We provide Cws service in Boca Raton for homeowners who need independent repairs, replacements, or new installations without the limitations of a manufacturer-authorized channel. Because we’re not affiliated with CWS, we’ll tell you when a balance shoe replacement will save your single-hung unit and when the corrosion has gone too far - the same diagnostic honesty we’ve applied to 18,000+ openings since 2012 under the Haven Standard. Call (561) 200-8592 to schedule your measured survey and written estimate.
CWS built its name on vinyl impact windows that hit a middle price tier: better hardware than builder-grade lines, not the premium of a PGT WinGuard or CGI Estate. In Boca Raton, that positioning matters. The city’s 1970s-1990s CBS homes - thousands of them in master-planned communities from Boca West to Woodfield Country Club - were fitted with aluminum single-pane originals that now fail Florida Building Code wind ratings and earn zero insurance mitigation credit. CWS Series 7000 single-hung and 3-lite slider units became a common retrofit choice during the 2004-2017 impact-upgrade wave, which means a lot of that hardware is now 15-20 years old and showing it.
We’re not a CWS dealer. We’re the independent service provider that knows how that hardware ages in Boca Raton’s specific conditions: the salt air within a mile of the Intracoastal, the afternoon thermal load on west-facing glass, the HOA ARC processes that add four to eight weeks to any replacement timeline. Sonia Raman, who leads our crew, learned the glazing trade at Los Angeles Trade-Technical College and has spent the better part of two decades measuring and hanging windows across South Florida. She keeps a running log of every unit: brand, glass package, U-factor, date, customer name. A warranty conversation five years out goes better when you have the paperwork.
Why Trust Sightline Windows & Doors Boca Raton for Your CWS Windows & Doors?
Our technicians have worked on CWS vinyl and impact lines long enough to know the part numbers without looking them up. The constant-force balance shoe on a Series 7000 single-hung? We stock the aftermarket equivalent in common sash weights. The nylon roller track on a 3-lite slider? We’ve replaced enough of them in Boca condos to know which buildings have the corrosion pattern and which don’t.
Because we’re independent, we have no incentive to steer you toward a new CWS unit when a repair will last. Haven Clause 1 - Have it in writing - means the price we give you after the measured survey is the price you pay. No change orders because we “found something.” The measurement and the quote are the same document. That’s been Sightline’s founding principle since 2012.
Our crews are background-checked, uniformed, and identified by license number before arrival - Haven Clause 3, Verified Crews. Every job leaves a documented photo record. Every job carries the 365-Day Done Right Promise: if it’s not done right, we make it right. Not a courtesy. A clause.
Sonia’s crew recently finished a run of CWS 3-lite sliders on a 1990s Boca condo where the rollers were flat and the track had pitted from salt air. Our tech replaced the roller assemblies, cleaned and lubricated the track, and re-set two fogged CWS insulated glass units the same visit. The sliders now glide one-handed. We left the owner a note on which sash balances are close to failing so they can budget the next repair. Measure it twice, write it down, then we can talk price.
Common CWS Windows & Doors Problems We Fix in Boca Raton

- Constant-force balance shoe failure on CWS Series 7000 single-hung windows. The balance shoe fatigues and snaps, leaving the sash tilted in the frame and hard to lift. In Boca Raton, we see this accelerate on west-facing units where afternoon thermal expansion cycles the vinyl repeatedly. A snapped shoe is repairable if the balance channel isn’t corroded - we stock aftermarket shoes in common sash weights and can match the spring rating to the original.
- Flat roller wheels and cracked nylon track on CWS 3-lite sliders. The three-panel horizontal roller was a popular retrofit for 1980s-1990s condos from Broken Sound to Boca Pointe. The roller wheels flatten under load, and the nylon track cracks when salt-air corrosion pits the aluminum beneath it. We carry replacement roller assemblies and can assess whether the track is salvageable or if the frame extrusion has corroded past repair.
- Seal failure and fogging between panes on CWS insulated glass units. The edge seal on older CWS IGUs degrades faster in Boca’s coastal humidity, especially on units with sustained sun exposure. Fogging between panes means the low-E coating and argon fill are gone - the thermal performance is shot. We can re-glaze with a new IGU if the frame and sash are sound; if the vinyl has warped or the weep system is clogged, replacement becomes the honest call.
- Striker and keeper misalignment on CWS entry and patio doors. Coastal humidity swells the wood buck behind the frame, shifting the keeper position and making the door hard to latch. We see this in east Boca homes within a mile of the Atlantic. The fix is rarely the hardware itself - it’s re-shimming the frame and replacing any rotted buck before the misalignment damages the multi-point lock.
- Corrosion of aluminum hardware on CWS impact-rated units. Even impact-rated frames have aluminum rollers, locks, and balances that oxidize in salt air. CWS used standard mill-finish hardware on some production runs that now show white oxidation. We specify corrosion-resistant replacements where the original part is no longer viable.
Before
AfterCWS Parts & Our Repair-vs-Replace Approach
We carry quality aftermarket balances, rollers, keepers, and glazing for CWS in common sizes. When the profile demands it - a specific IGU spacer width, an impact-rated laminated glass package - we source OEM-spec parts. Our truck stock covers the Series 7000 balance shoe, the 3-lite slider roller assembly, and standard CWS keeper profiles.
The decision rule is simple. One failed component on an otherwise sound unit: we repair. Two or more failed components, or glass seal loss with frame degradation: we quote replacement. We’re not interested in keeping repairable units out of landfills at the cost of your money. If the salt air has pitted the frame extrusion, a new balance shoe is a temporary fix and we’ll say so.
Our written quote breaks out parts and labor by line item. No package pricing that hides what’s actually being done. Call (561) 200-8592 and we’ll review your CWS unit in person.
Our CWS Service Process - Step by Step

- 1
Measured diagnosis. We survey the opening, document frame readings and sightline measurements, and test every operable component - sash lift, slider roll, latch engagement, lock throw. You keep the measured survey. We note the CWS series, approximate manufacture date, and any prior repair evidence.
- 2
Written scope and price. Haven Clause 1: the quote derives directly from the measured survey and cannot differ from it. We specify parts by type (aftermarket or OEM-spec), labor hours, and any contingencies - rotted buck behind a door frame, for example - with their trigger conditions.
- 3
Repair or install. Our verified crew arrives on schedule with the specified parts. For CWS impact units, we verify the glass package marking against the scope before installation. We photograph the rough opening, the installed unit, and the operational test.
- 4
Operational test and documentation. Every sash is lifted and lowered. Every slider is rolled ten cycles. Every lock is cycled three times. We record the results and leave you the photo record, the written scope, and the warranty document - Haven Clause 4, Evidence on every job.
- 5
365-Day Done Right Promise. If the balance shoe we installed fails within a year, or the re-glazed IGU fogs, we make it right. Written into the Haven Standard, not offered as a courtesy.
CWS Products We Service & Install in Boca Raton
We work across the CWS residential line: Series 7000 single-hung vinyl windows, the 3-lite slider (three-panel horizontal roller), impact-rated double-hung units in the hurricane line, and awning/hopper vinyl configurations. Our local stock focuses on the high-turnover repair parts for Series 7000 and 3-lite slider hardware - the units we see most often in Boca’s 1970s-1990s housing stock.
For Window Installation services, we specify CWS when the opening profile and the customer’s performance requirements align with CWS’s price-to-value position. We also install PGT, CGI, ES Windows, ECO Window Systems, Mr-Glass, Therma-Tru, and ViewLux - specified by what the opening requires, not by what is in stock.
We Also Service These Brands

Our multi-brand capability means we’re not dependent on any single manufacturer for solutions. We regularly service and install PGT, CGI, ES Windows, and ECO Window Systems in Boca Raton - along with Mr-Glass, Therma-Tru, and ViewLux lines - which lets us compare hardware durability, glass package performance, and warranty terms across manufacturers for your specific opening.
FAQs - CWS Windows & Doors Service in Boca Raton
Is Sightline Windows & Doors Boca Raton authorized by CWS?
No. We are an independent CWS service provider, not affiliated with or authorized by CWS. That independence means we have no incentive to push new CWS units when a repair is the honest solution. Call (561) 200-8592 for a free second opinion on any written estimate.
Do you use genuine CWS/OEM parts?
We use quality aftermarket parts where they meet or exceed original specifications, and OEM-spec parts where the profile demands it - specific IGU spacer widths, impact-rated laminated glass, certain keeper geometries. We specify which type your repair requires in the written scope.
How long does CWS service take?
Most CWS repairs - balance shoe replacement, roller and track service, IGU re-glazing - are completed in one visit once parts are in hand. Standard parts ship within 3-5 business days; OEM-spec glass packages may take 10-14 days. In Boca Raton’s ARC-governed communities, replacement projects add four to eight weeks for committee approval before permitting can begin. Call (561) 200-8592 and we’ll timeline your specific job.
What CWS models/series do you cover?
We service and install CWS Series 7000 single-hung vinyl, 3-lite slider (three-panel horizontal roller), impact-rated double-hung hurricane line units, and awning/hopper vinyl configurations. If your CWS unit isn’t on this list, bring us the sash label or frame marking and we’ll identify it.
Will service void my CWS warranty?
CWS manufacturer warranties typically cover defects in materials and workmanship for original purchasers, and they may be affected by non-authorized service. We are not a CWS-authorized provider. We will review your warranty terms with you before proceeding, and we’ll document our work so you have a record if questions arise. Our 365-Day Done Right Promise covers our labor and parts regardless.
How much does CWS windows and doors service cost in Boca Raton?
CWS balance shoe replacement typically runs $180-$280 per sash including parts and labor. CWS 3-lite slider roller and track service ranges $220-$380 depending on track condition. CWS IGU re-glazing runs $340-$520 per unit for standard sizes; oversize or impact-rated laminated glass runs higher. Full CWS replacement windows in Boca Raton typically range $680-$1,400 per opening installed, with ARC-governed communities often at the higher end due to finish and grid restrictions. These are 2024-2025 ranges for the Boca Raton market; your measured survey determines the exact price. Call (561) 200-8592 for your written estimate - estimates are free, and we review competitor quotes at no charge.
Book Your CWS Service in Boca Raton, FL

Call (561) 200-8592 to schedule your measured survey. You’ll get a written price before any work starts, a verified crew identified by license number, and a documented photo record when the job is done. If you already have a written estimate from another contractor, bring it - we’ll review it free under our Second Opinion policy. Haven Clause 1: the measurement and the quote are the same document.
Written by Sonia Raman, Owner at Sightline Windows & Doors Boca Raton, serving Boca Raton since 2012.










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