CGI Windows & Doors Service Nationwide | Sightline Windows & Doors Boca Raton

Why Boca Raton Homeowners Choose CGI Windows & Doors

We provide independent CGI service in Boca Raton, FL - repair, maintenance, and replacement of CGI impact-rated products - with written pricing before any work begins and a documented photo record when it finishes. Our technicians carry OEM-equivalent and high-quality aftermarket parts matched to CGI’s impact profiles, and every job is governed by the Haven Standard we’ve operated under since 2012. Call (561) 200-8592 to schedule your free estimate.

Call (561) 200-8592

CGI Windows & Doors has manufactured impact-resistant aluminum windows and doors in South Florida for decades, and their products are installed across thousands of Boca Raton homes - from 1980s CBS construction in master-planned communities to newer custom builds along the Intracoastal. We have serviced CGI systems throughout the city, including a run of impact-rated sliding door replacements in Broken Sound where ARC approval timelines and bronze-frame mandates are standard conditions. We also offer CGI in Delray Beach for homeowners in nearby communities.

We are not affiliated with, authorized by, or endorsed by CGI. We are an independent service provider. That distinction matters because it shapes how we source parts, how we price work, and what we recommend. We buy hardware on the open market, match it to CGI’s extrusions and glazing specifications, and repair units that other contractors might replace outright. Our founding principle since 2012 is simple: the measured survey and the written quote are the same document. No change orders, no verbal estimates, no surprises.

Boca Raton’s concentration of HOA-governed communities - Boca West, Woodfield Country Club, Boca Pointe, and dozens more - means nearly every CGI window or door replacement requires Architectural Review Committee approval before permitting. Each community enforces its own approved product lists, frame color restrictions, and submittal timelines. In Broken Sound or Boca West, ARC review routinely adds four to eight weeks and can mandate specific finishes, often only bronze or white, while prohibiting decorative grids. Contractors who order product before clearing ARC submittal frequently face expensive change orders or full rejection. We have learned to sequence CGI service work around these timelines: repair first where possible, replace only after ARC clearance when replacement is necessary.

Why Trust Sightline Windows & Doors Boca Raton for Your CGI Windows & Doors?

Our technicians know CGI’s product architecture cold. We have replaced flattened nylon rollers on CGI Series 6000 and 7000 horizontal sliders, realigned multi-point lock gear on CGI impact entry doors after seasonal settling, and cleared weep channels clogged with salt-air residue and mineral buildup. We carry stainless-steel roller assemblies, replacement hinges, weather seals, and glazing beads sized for CGI’s impact profiles on our trucks. When we arrive, we have already reviewed your unit type.

Sonia Raman, who leads our operation, learned the glazing trade at Los Angeles Trade-Technical College and has spent the better part of two decades measuring, ordering, and hanging windows and doors across South Florida. She keeps a running log of every unit installed: brand, glass package, U-factor, date, and customer name. A warranty conversation five years out goes better when you have the paperwork. Her crew has worked jobs throughout Boca Raton, and she has built a reputation for getting the rough opening right the first time rather than shimming her way out of a mistake. When she is not on a job site or reviewing shop drawings, she is usually in her truck rechecking a measurement that already checked out. “Measure it twice, write it down, then we can talk price.” That is how we work.

Every technician is background-checked, uniformed, and identified by license number before arrival - Haven Clause 3, Verified Crews. Every completed job carries the 365-Day Done Right Promise: if it is not done right, we make it right. Not a courtesy. A clause. And every visit produces a documented photo record you receive, not an upsell.

Common CGI Windows & Doors Problems We Fix in Boca Raton

• Flattened roller assemblies on CGI Series 6000/7000 horizontal rollers and 3-lite sliders. The nylon rollers CGI uses in many impact slider configurations compress and deform after years of operation, especially in Boca Raton’s sand and salt-air environment. Panels drag, jump the track, or require two hands to move. We replace them with stainless-steel roller assemblies that resist corrosion and carry higher load ratings. In most cases the frame, glass, and anchors are sound; only the hardware has failed.
• Failed glazing seals in CGI impact IG (insulated glass) units. The perimeter seal between the laminated impact glass and the aluminum spacer fails over time, allowing moisture intrusion. You see fogging between panes, desiccant dust (a white or gray powder) collecting at the bottom of the unit, or the hazy “curtain” effect that obscures the laminated interlayer. This is a glass failure, not a frame failure. We replace the IG unit with a new laminated impact glass package matched to CGI’s sightline dimensions and glazing pocket depth.
• Multi-point lock gear and strike plate misalignment on CGI impact entry doors. Seasonal building movement, humidity-driven expansion in wood framing, and repeated slamming cause the multi-point locking system to drift out of spec. The door becomes hard to lock, requires lifting to engage, or leaks air at the weather seal. We diagnose whether the issue is strike plate position, gear box wear, or frame settlement - then adjust or replace the specific component rather than recommending a full door replacement.
• Clogged weep holes and sill drainage channels in CGI frames. The small drainage slots along the sill of CGI windows and sliding doors trap debris, paint overspray, and mineral deposits from Boca Raton’s hard water and salt air. Water backs up into the track, overflows into the rough opening, and eventually causes rot in the sill plate or framing. We clear channels with specialized tools, verify drainage flow, and replace damaged sill caps or weep covers. This is preventive maintenance that most homeowners miss until the damage is visible.
• Corroded hardware and black oxide streaking on coastal CGI installations. Within a mile or two of Boca Raton’s Atlantic coast, salt air accelerates oxidation on aluminum hardware, particularly on second-floor exposures that catch direct sea breeze. Rollers, locks, and hinges develop black oxide residue that stains the frame and indicates advancing corrosion. We specify corrosion-resistant replacement hardware with anodized or powder-coated finishes rated for marine exposure.

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CGI Parts & Our Repair-vs-Replace Approach

We use OEM-equivalent and high-quality aftermarket hardware matched to CGI’s impact profiles whenever the frame, glass, and structural anchors are sound. We source rollers, hinges, multi-point lock gear, weather seals, and glazing beads from suppliers who manufacture to CGI’s dimensional specs. These parts fit without modification, maintain the impact rating of the assembly, and cost significantly less than full unit replacement.

We recommend full replacement only when: the impact glass is compromised (cracked, delaminated, or seal-failed beyond repair); the aluminum frame is bowed, cracked, or corroded through; or the opening no longer meets current Florida Building Code wind ratings and the homeowner needs a code-compliant assembly for insurance mitigation credits. In most Boca Raton homes, a CGI slider or casement with intact impact glass can be repaired with new rollers, hinges, and weather seals at a fraction of Window Installation services replacement cost.

We stock commonly failed CGI hardware locally for fast turnaround. Call (561) 200-8592 and we will review what you are seeing - if it sounds like a roller or seal issue, we likely have the part.

Our CGI Service Process - Step by Step

1. 1
   Diagnosis with measured survey. We inspect the CGI unit, document frame readings, sightline measurements, and glass specifications. You keep the measured survey. We identify whether the issue is hardware, glass, frame, or installation-related - and whether repair or replacement is appropriate.
2. 2
   Written scope and price. Before any work starts, you receive a written quote that cannot differ from the measured survey. Haven Clause 1: have it in writing. The price includes parts, labor, and any necessary adjustments. No change orders.
3. 3
   Repair or install with verified crews. Our background-checked, uniformed technician arrives with license number confirmed, performs the work, and replaces only what we scoped. For CGI impact sliders, this means pulling panels, replacing hardware, clearing drainage, and adjusting interlocks. For entry doors, this means realigning multi-point gear and verifying compression at the weather seal.
4. 4
   Testing and documentation. We cycle the unit through full operation - open, close, lock, unlock - and verify drainage with water flow testing on sliders. You receive a documented photo record of the completed work, including before-and-after images where applicable.
5. 5
   Warranty registration. The 365-Day Done Right Promise is stamped on your paperwork. If it is not done right, we make it right. Sonia’s running log captures brand, glass package, U-factor, date, and your name for any future warranty conversation.

CGI Products We Service & Install in Boca Raton

We service and install CGI Sentinel impact single-hung and double-hung series; CGI Series 6000 and 7000 impact horizontal roller and 3-lite slider windows; CGI impact casement and awning series for coastal exposure; and CGI impact entry door systems with multi-point locking hardware. We stock rollers, hinges, lock gear, weather seals, and glazing beads matched to these product families. For replacement work, we verify Palm Beach County product approvals - not Miami-Dade NOAs - since Boca Raton sits just north of the High-Velocity Hurricane Zone boundary and operates under different code authority.

We Also Service These Brands

Our multi-brand capability means we are not dependent on any single manufacturer. We also service and install PGT, CWS, ES Windows, and ECO Window Systems impact and non-impact product lines. We specify by what the opening requires, not by what is in stock. Eight manufacturer lines, performance-tiered and price-named, governed by the same Haven Standard.

FAQs - CGI Windows & Doors Service in Boca Raton

Is Sightline Windows & Doors Boca Raton authorized by CGI?

No. We are an independent service provider - not affiliated with, authorized by, or endorsed by CGI. We source parts on the open market and match them to CGI’s specifications. This independence allows us to repair units that authorized dealers might replace, and to price work without manufacturer-imposed markups. Call (561) 200-8592 for a free estimate.

Can you get replacement rollers and hardware for CGI impact sliding glass doors and windows?

Yes. We carry stainless-steel roller assemblies, hinges, multi-point lock components, and weather seals sized for CGI Series 6000/7000 sliders, Sentinel hung windows, and impact entry door systems. These are OEM-equivalent or high-quality aftermarket parts, not genuine CGI branded hardware, and they fit without modification. Call (561) 200-8592 and we will confirm compatibility with your unit.

My CGI impact window is fogging between the panes - does the whole unit need to come out?

The glass package needs replacement, but the frame often stays. Fogging indicates seal failure in the insulated glass unit. We measure the sightline and glazing pocket, order a new laminated impact IG unit matched to CGI’s specs, and install it into your existing frame. This costs less than full replacement and preserves your interior trim and exterior finish. Call (561) 200-8592 for an exact quote - estimates are free.

How do I know if my CGI impact windows are still under warranty before I call you?

Check your original purchase documentation for the warranty period and coverage terms - typically frame, hardware, and glass carry different durations. CGI’s warranty covers manufacturing defects, not wear from use or environmental exposure. If your rollers are flattened after fifteen years of operation, that is wear, not defect, and our repair is appropriate. We can review your paperwork during our visit and advise whether a manufacturer claim or our service is the better path. Call (561) 200-8592.

Why does my CGI entry door stick or fail to lock during Boca Raton’s humid season?

Humidity causes seasonal expansion in wood framing and subtle settling in the structure, which misaligns the multi-point lock gear and strike plates. The door may require lifting to engage, or the deadbolt may drag. We diagnose whether the issue is strike position, gear box wear, or frame movement - then adjust or replace the specific component. This is repair work, not replacement. Call (561) 200-8592 for an exact quote - estimates are free.

Do you service CGI windows in high-rise condos where impact glass is required by code?

Yes. We service CGI impact-rated units in multi-story buildings throughout Boca Raton where Palm Beach County code requires impact glazing. We coordinate with building management for access, follow HOA or condo association protocols, and document our work for association records. The same Haven Standard applies: written price before work, verified crews, photo record after. Call (561) 200-8592 to schedule.

Book Your CGI Service in Boca Raton, FL

Call (561) 200-8592 to schedule your free estimate. We will send a technician with the parts that commonly fail on CGI units, perform a measured survey you keep, and give you a written price before any work starts. Every job carries the 365-Day Done Right Promise and leaves a documented photo record. Live phone coverage, 24/7.

Written by Sonia Raman, Owner at Sightline Windows & Doors Boca Raton, serving Boca Raton since 2012.